Delivery and Returns Terms and Conditions

DELIVERY & RETURNS TERMS AND CONDITIONS

Dudda’s Tun Cider will not sell or deliver alcohol to persons under the age of 18 years old.

All prices include VAT, postage and packing.

UK Mainland delivery ONLY

All products are subject to availability. In the event that an item is out of stock, and cannot be delivered we will contact you to discuss the situation before processing the order.

Orders will be dispatched within 48 hours Mon to Fri with an estimated delivery time of 2-4 working days from when you place the order.

Please use the comments box when ordering to notify us of any important delivery information, i.e. a safe place a parcel can be left or a nominated neighbour.

Where Bank/Public Holidays occur delivery will be delayed.

Sometimes for reasons beyond our control, our courier may not be able to deliver within the specified time frame therefore if you are ordering for a special date or event then please order as far in advance as possible leaving time for any possible delay in delivery.

Dudda’s Tun Cider cannot be held responsible for, and cannot accept the return and refund of deliveries that do not arrive on time due to the fault of the courier.

Dudda’s Tun Cider must be notified immediately of any breakages, shortfalls or missing deliveries. You should only accept goods if they arrive in good condition and undamaged. If your goods arrive in an obviously damaged condition, you must not accept them, refuse delivery and return them with the courier.
We pack all our ciders carefully and try to ensure that your purchases arrive in the same condition they left us. However, breakages may occasionally happen; similarly, goods may occasionally be faulty.

If you are not satisfied for any reason with your purchase, we must be notified within 2 working days of receipt of order and the damaged or faulty goods should be returned within 7 days.

If you have any queries regarding our Postage/Delivery/Returns policy please get in touch via our CONTACT US page.